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Our Locations

Starting from 28 April 2014, there will be new operating hours at the Employment Pass Services Centre (EPSC). Please see the EPSC section below for more details on the new operating hours.

Appointments to EPSC can be made at Appointment@MOM.

More details can be found at this highlight.

Ministry of Manpower Services Centre

1500 Bendemeer Road
Singapore 339946

Halls A & B

Operating hours:

  • Monday to Friday: 8.00am to 5.30pm
  • Closed on weekends and public holidays

Services Provided:

Hall A

You will need to make an appointment before visiting Hall A for the following services:

  • Salary matters and employment related claims
  • Work Permit cancellation or resignation disputes with an employer or worker

You are required to bring along their appointment letters, NRIC or work pass card, and other documents stated in the appointment letter.

If you visit Hall A without an appointment, you may have to wait up to 2 hours to be served. Our officers may also make appointments for you to visit us on another day.

For general or simple enquiries, you can browse our brochures that have many answers to the enquiries asked at the MOM Services Centre.

Hall C

Operating hours:

  • Monday, Wednesday, Friday: 8.00am to 6.00pm
  • Tuesday, Thursday: 8.00am to 7.30pm
  • Closed on weekends and public holidays

Services Provided:

  • Work Pass Card Registration (For Work Permit Holders, S Pass Holders and their Dependant’s Pass Holders)
  • Interview for replacement of lost card (For Work Permit Holders, S Pass Holders and their Dependant’s Pass Holders)

You will need to make an appointment before visiting Hall C.

Service Standards

For more information, please read about our service commitment.

How to Get There

You are encouraged to take public transport to the MOM Services Centre as we have limited public car park lots. To manage demand of the limited public parking facility, car park charges are imposed at $3.00 for the first hour and $0.05 for every subsequent minute.

Please view the PDFlocation details for information on public transport to MOM Services Centre.

Employment Pass Services Centre (EPSC)

The Riverwalk
20 Upper Circular Road, #04-01/02
Singapore 058416

Please view the PDFlocation details for information on public transport to EPSC.

Note: Services rendered at the EPSC are by appointment only.


Service Type Appointment Type Monday, Wednesday, Friday Tuesday, Thursday Saturday, Sunday, Public Holidays
Card Registration Single 8.00am to 5.45pm 8.00am to 7.00pm Closed
Group 8.00am to 5.30pm 8.00am to 7.00pm Closed
Other Services
  • Lost Card interview
  • Pass Issuance, Renewal and Cancellation
Single 8.00am to 5.45pm 8.00am to 5.45pm Closed
Group 8.00am to 5.30pm 8.00am to 5.30pm Closed

Ministry of Manpower Headquarters

18 Havelock Road
Singapore 059764

Note: For services, please come to the MOM Services Centre.

Last updated on 18 September 2014 03:26:02