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Our Locations

Starting from 16 December 2013, customers can access Appointment@MOM to make appointments to see us on:

i) Salary matters and employment related claims
ii) Work Permit cancellation or resignation disputes with an employer or worker

To enjoy shorter waiting time, do make an appointment first before visiting our MOM Services Centre. More details below.

Ministry of Manpower Services Centre

1500 Bendemeer Road
Singapore 339946

Halls A & B

Operating hours:

  • Monday to Friday: 8.00am to 5.30pm
  • Closed on weekends and public holidays

Services Provided:

Hall A

Customers will need to make appointments before visiting Hall A for the following services:

  • Salary matters and employment related claims
  • Work Permit cancellation or resignation disputes with an employer or worker

Customers with appointments are required to bring along their appointment letters, NRIC / work pass card, and other documents stated in the appointment letter. Customers can also proceed to Appointment @ Hall A to browse our collaterals that have answered many of the top enquiries asked at MOM Services Centre.

Customers without appointments may have to wait up to 2 hours to see our consultation officers as priority is given to those with appointment. Queue tickets will be issued until 4.30pm.

For general or simple enquiries, customers are encouraged to visit our website or search for answers through Ask MOM.

Hall C

Operating hours:

  • Monday, Wednesday, Friday: 8.00am to 6.00pm
  • Tuesday, Thursday: 8.00am to 7.30pm
  • Closed on weekends and public holidays

Services Provided:

  • Work Pass Card Registration (For Work Permit Holders, S Pass Holders and their Dependant’s Pass Holders)
  • Interview for replacement of lost card (For Work Permit Holders, S Pass Holders and their Dependant’s Pass Holders)

Customers will need to make appointments before visiting Hall C.

Service Standards

For more information, please read about our service commitment.

How to Get There

Customers are encouraged to take public transport to the MOM Services Centre as we have limited public car park lots. To manage demand of the limited public parking facility, car park charges are imposed at $3.00 for the first hour and $0.05 for every subsequent minute.

Please view the PDFlocation details for information on public transport to MOM Services Centre.

Employment Pass Services Centre (EPSC)

The Riverwalk
20 Upper Circular Road, #04-01/02
Singapore 058416

Please view the PDFlocation details for information on public transport to EPSC.

Note: Services rendered at the EPSC are by appointment only.


Service Type Appointment Type Mon - Fri Sat

Fingerprinting and Registration

Document Verification and Card Collection (Fingerprinting not required)

Single 8am to 5.15pm 8am to 12.45pm
Group 8am to 5pm 8am to 12.30pm

Other Services

  • Card Replacement for Employment Pass and related Pass
  • Issuance / Renewal of Employment Pass and related Pass
Single 8am to 5.15pm Closed
Group 8am to 5pm Closed

Ministry of Manpower Headquarters

18 Havelock Road
Singapore 059764

Last updated on 04 February 2014 02:43:48