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Service is online

Availability
24 hours

MOM officers will never ask you to transfer money or disclose bank log-in details over a phone call or email. Find out more on how to transact safely and securely. Call the 24/7 ScamShield Helpline on 1799 if you are unsure if something is a scam.

Please access WP Online using a desktop or laptop, instead of a mobile phone or tablet. Mobile browsers are not supported.

eService operating hours

Transactions Availability
Check card delivery status
  • Everyday, except 3am to 4am
Apply for replacement Work Permit card
  • Monday to Friday: 8am to 8pm
  • Saturday: 8am to 2pm
    Except public holidays

How do I get a Singpass?

You will need a Singpass to log in to WP Online. You can apply for or reset a Singpass.

Note: If you are not the owner of the Singpass, you are not allowed to log in to WP Online and perform Work Permit transactions on the employer's behalf.

What transactions can I do in WP Online?

You can use WP Online to:

  • Check card delivery status
  • Apply for replacement Work Permit card

What are the browser requirements?

You can use the following web browsers:

  • Chrome (version 95 or higher)
  • Safari (version 14 or higher)
  • Microsoft Edge (version 95 or higher)

What payment methods can I use?

You can pay using eNets Credit or eNets Debit.

Get help

If you have any questions on WP Online, send them by using the online feedback.

The use of our work pass eServices is governed by these Terms and Conditions.