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About Us

Service centre locations

Address and operating hours for MOM Services Centre and Employment Pass Services Centre. An appointment is needed for most locations.

MOM Services Centre
1500 Bendemeer Road,
Singapore 339946

Getting here

By MRT The nearest station is Potong Pasir MRT (NE10). Take Exit B and walk or take a bus.
By bus

Buses from Potong Pasir MRT, Exit B:
13, 107, 107M, 133, 147, 853, 853C

Other buses:
23, 26, 31, 61, 64, 65, 66, 125, 857, 985
By car

Take Exit 12 on the Pan Island Expressway (PIE) or Exit 8B on the Central Expressway (CTE). The entrance is along Tripartite Way.

Car parks A and B are available outside MOM SC. Charges are:

  • Cars: $1.20/hour
  • Motorcycles: $1/entry
  • Grace period: 10 minutes

Hall A

Services

Consultation on:

  • Salary matters and other employment-related claims.
  • Disputes with an employer or worker over Work Permit cancellations or resignations.

You will need an appointment to consult our officers.
Appointments

Make an appointment

For greater convenience, we encourage you to make an appointment for an advisory session through Zoom Video. This will allow you to connect with our officers without having to visit the MOM Services Centre and at the preferred time you have chosen.

Find out how to make a Zoom advisory service appointment.
Operating hours
  • Monday to Friday: 8.00am to 5.30pm
  • Closed on weekends and public holidays

Hall C

Services

Card registration and lost card interview for:

  • Work Permit holders
  • S Pass holders and their dependants

Services are by appointment only. For:

  • Card registration, make an appointment.
  • Lost card interview, email mom_wpd@mom.gov.sg for us to advise you what to do next. We will get back to you within 7 working days. In the meantime, the pass holder can remain in Singapore.
Operating hours
  • Monday to Friday: 8.00am to 5.30pm
  • Closed on weekends and public holidays
Employment Pass Services Centre (EPSC)
The Riverwalk
20 Upper Circular Road, #04-01/02,
Singapore 058416

Getting here

By MRT The nearest station is Clarke Quay MRT Station (NE5). Take Exit E and cross the road to Upper Circular Road.
By bus

Outside Clarke Quay MRT, Exit E:
2, 12, 33, 51, 54, 61, 63, 80, 124, 145, 147, 166, 174, 190, 197, 851, 961

Along New Bridge Road:
2, 12, 33, 54, 147, 190

Along North Boat Quay:
32, 195
By car Park at The Riverwalk or at the nearby public car parks along Upper Circular Road.
Services

Card registration, lost card interview, pass issuance and cancellation for Employment Pass holders and their dependants.

Services are by appointment only. For:

  • Card registration, issuance or cancellation, make an appointment.
  • Lost card interview, email mom_wpd@mom.gov.sg for us to advise you what to do next. We will get back to you within 7 working days. In the meantime, the pass holder can remain in Singapore.
Operating hours
  • Monday to Friday: 8.00am to 5.30pm
  • Closed on weekends and public holidays
Headquarters
18 Havelock Road
Singapore 059764

Note:
Services are not available at MOM HQ. Please visit either MOM Services Centre or EPSC.