Onboard centre

You will transport your worker to the Onboard centre on the same day as your worker's confirmed Onboard slot, immediately from the airport to the Onboard centre.

Upon check-in, we will verify that your worker has the necessary documents and has a valid Onboard slot for the day.

Your worker will then undergo an Antigen Rapid Test (ART).

Your worker will undergo an enhanced medical examination and have his overseas COVID-19 vaccination records examined.

If your worker is not vaccinated, he is encouraged to be vaccinated with at least two doses against COVID-19. He may receive the COVID-19 vaccination at the Onboard centre, at no additional cost.

Your worker will attend a full day Settling-in Programme.

Pick up your worker at the date and time provided in the check-out notice sent by our Onboard centre representative by email.

The driver picking up your worker will need to provide proof of the check-out notice to verify your worker's identity.

Late check-outs will incur additional charges billed to your company.

You need to ensure your worker downloads these applications:

• FWMOMCare – To contact MOM, access telemedicine, book recreation centre facilities and access other functions
• Singpass – To access SGWorkPass
• SGWorkPass – To check validity of work passes and salary information

Find out how to get their Work Permit issued.

Your worker must also complete the rest of the post-arrival procedures in the IPA letter within 14 days from his arrival in Singapore.

You should receive your worker's complete medical examination report by email from our appointed medical service provider within 3 working days after check-out.

Some medical reports may take longer if there are results that require further review.

The report will clearly indicate whether your worker is certified fit for work.

If your worker is required to be covered under the Primary Care Plan (PCP), the medical examination cost is already covered under the Onboard centre fees and will be excluded from the PCP price for the first year.

You need to arrange for a follow-up medical examination for your worker if there are abnormal findings (except colour vision).

A referral memo will be attached to the medical examination report.

You need to:

1. Download and print the undertaking letter provided in the email.
2. Acknowledge the medical condition.
3. Send your worker for his follow-up examination at the medical centre or designated clinics you have bought a Primary Care Plan with.

You are strongly encouraged to book his appointment within the recommended date on the referral memo, or latest within 3 months of the initial medical examination.

4. Sign the undertaking letter.
5. Submit the undertaking letter.

We will email to inform you if your worker missed the SIP at the Onboard centre. This could be due to medical reasons or the unavailability of an SIP slot conducted in a language that the worker understands.

Wait for an email from the Migrant Workers' Centre (MWC) with instructions on how to book an SIP slot at the Recreation Club @ Soon Lee.
No additional fees will be required for this booking.

The process remains unchanged. After your worker checks out from the Onboard centre, you will receive an email invoice from PaySG with the exact fees you need to pay. Please ensure payment by the stated date to avoid late payment fees. Your worker's work pass may also be revoked, and any new Onboard bookings may be cancelled.

To make payment:

1. Click on the PaySG payment link.
2. Verify the list of pass holders who went through the Onboard centre. You may verify the worker's name and FIN registered under your company against the invoice.
3. Proceed to make payment.

Upon successful payment, you will receive a confirmation email with a link to the tax invoice or receipt.

You need to make payment on the OBS using a credit or debit card after your worker checks out from the Onboard centre.