Before logging in to the OBS:
- You need to have a Corppass account. Apply for Corppass account if you do not have one.
- Your Corppass admin or sub-admin can follow the steps below to assign OBS to your Corppass account:
- Log in to Corppass.
- Go to the eService Access tab.
- Choose Onboard Booking System (OBS) as one of your company's eServices.
- Assign Onboard Booking System (OBS) to your Corppass account.
- Refer to the user guide for more detailed instructions on assigning OBS to your Corppass account.
The OBS is best viewed using the following browsers:
- Google Chrome 95 and above;
- Mozilla Firefox 93 and above;
- Safari 14 and above;
- Opera 80 and above;
- Microsoft Edge 95 and above.
If you still encounter errors while using the browsers, please clear your browser cache and history before attempting to re-login to the system.
General capabilities
Employers and employment agencies will be able to access complete information of all your Onboard bookings made in the OBS.
Perform Onboard related transactions
- Create new Onboard bookings
- Reschedule and cancel existing Onboard bookings
- Instantly secure your worker's Onboard slot with upfront payment
- View and manage payment related transactions
View, select and download list of workers who
- Have an upcoming Onboard booking
- Have checked in at the Onboard centre
- Have checked out of the Onboard centre
You will not be allowed to make new bookings if there are outstanding payments. In such cases, you will be prompted to settle the outstanding amount. Payment instructions can be found in the email reminders we have sent. Payment can be made using the provided payment link or QR code in the email.
New bookings can only be made 20 working days after payment has been made and a receipt has been issued by us.
Ensure you have the following information of your worker:
- FIN
- Nationality/ Citizenship
- Dietary preference
- Preferred language for the Settling-in Programme
- Employer's UEN
- Pre-entry housing check approval for your worker
You will also need your credit or debit card details to make payment.
Please log out and re-login to the system. If the problem persists, please contact us for further assistance.
You can pay with Mastercard, Visa, or Amex credit or debit cards.
Yes, you will be required to make full payment at the point of booking to secure your worker's Onboard slot.
The invoice status in the OBS under "My booking" will be reflected as “Paid” once the payment is successfully processed, serving as an official receipt.
If your worker’s Onboard slot is cancelled, refund will be made automatically to the credit or debit card used to make the payment less the non-refundable fee. The refund status and amount will be available for viewing in the OBS under "My booking".
No, the OBS will not allow a duplicate booking to be made for the same worker.
No, bookings are non-transferrable. The OBS's eligibility checks will be done during the booking of Onboard slots for each worker. Hence, the OBS will not allow the transfer of bookings from one worker to another.
You can make a booking between 4 to 90 days before your worker’s planned check-in date.
Are there any differences between booking as an employer and booking as an employment agency?Show
The booking process is identical for both parties. However, only the party that made the booking can view and make amendments to the details of the booking.
Refer to the OBS user guide on how to use the eService.
If you encounter any issues or "system error" messages during the booking process, please contact us with a screenshot of the issue or error.