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Getting primary care services under the Primary Care Plan (PCP)

Find out how to get primary care services under the PCP and search the list of medical centres and clinics.

What services does the PCP cover

The PCP covers primary care services such as:

  • Statutory medical examination for work pass application and renewal, if required.
  • Unlimited consultations for acute conditions such as flu and fever, and chronic conditions such as hypertension and diabetes.
  • One annual basic health screening.
  • Telemedicine and medication delivery within the zone where the PCP was purchased.
  • Two-way scheduled transportation between dormitories and medical centres for migrant workers (MCMWs) for workers reporting sick, excluding specialist appointments.
  • Ambulance or special transport services to other medical facilities, for example the emergency department, when necessary.

Read the full list of services.

How to see a doctor under the PCP

Workers can seek medical attention via telemedicine or at medical centres.

By telemedicine - video call a doctor

Appointments

Telemedicine is available 24 hours a day for non-urgent consultations via the following links under the respective Anchor Operators (AOs):

Alternatively, you may call the AOs or scan the QR codes to make an appointment

How much the worker pays $2 (excluding GST) for each telemedicine service.

By visiting the MCMW

Appointments

For your worker to see a doctor, make an appointment by calling the appointment hotline of a MCMW under their AO. Note that limited walk-in appointments are available.

For workers staying in dormitories, the AO will arrange for a two-way scheduled transportation between the dormitory and MCMW.

How much the worker pays $5 (excluding GST) for each visit to the medical centre and clinic for treatment.

Workers who are not covered under the PCP still have options for getting medical help.

Find a medical centre or clinic

To find out which medical centres or clinics your worker can visit, select from the options below based on your worker's zone or the first 2 digits of their residential postal code.

Note: All medical centres and clinics are closed on public holidays. The types of medical centres and clinics include:

  • MCMWs
  • On-site medical centres (OMCs)
  • Other clinics listed below

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