Transact safely and securely
Best practices and tips on how to identify and report fake “MOM” websites, phone and email scams.
Scams could be in the form of unexpected phone calls or emails claiming to be from MOM. They may also ask for money, sensitive or confidential personal information.
These scam phone calls come from:
- An overseas number. MOM does not make calls from overseas.
- Instant Messaging apps. The profile photo of such fake accounts may show a picture of the Ministry of Manpower's logo or MOM officer.
- A spoofed '+' number, even if it's '+65' it does not mean it's from Singapore.
Learn how to identify scams
You may be able to spot some of these signs and avoid being a victim:
- The caller or sender is unable to identify themselves properly.
- You are not expecting an SMS, call or email from MOM.
- You are not aware of the transaction or interaction which is being referenced during the correspondence or conversation.
Useful resources to help you spot scams
How to check if the call or email is from MOM
We may contact workers and employers via:
- Voice and video calls on employment, well-being or housing related issues.
- Email using an email address with the MOM domain, or using PostmanSG.
Check what you have received is from MOM before you provide any information.
To check, you can:
- Write to us.
- Call us at 6438 5122.
- Verify an email's authenticity.
How to identify fake "MOM" websites or phishing eServices
The official MOM website is at https://www.mom.gov.sg. This is where we make available MOM-related information and eServices that enable you to perform your transactions with us safely and securely.
Fake websites may try to look official and mimic the official MOM websiteShow
Fake websites have similar but different URLsShow
How to report fake "MOM" websites, phone scams or email scams
Call the anti-scam helpline at 1800 722 6688 (airtime charges apply for mobile calls to 1800 service lines) if you notice:
- Any calls or emails that you suspect to be scams.
- Any websites that you suspect to be fake versions of the official MOM website.
If you are a victim of a scam and have incurred monetary loss, loss of personal information, or discovered that your online account has been hacked or compromised, file a police report immediately:
- Police hotline at 1800 255 0000. Note that airtime charges apply for mobile calls to 1800 service lines.
- I-Witness eService.
- At any nearest Neighbourhood Police Centre or Post.