Research study on MOM’s Digital Experience - March to April 2025

MOM is working with EY Digital Pte Ltd to better understand and improve our customers' experiences on the MOM website.

To help MOM better understand and improve our customers' experiences on the MOM website, we have appointed EY Digital Pte Ltd to conduct research studies.

Your feedback is valuable to us. If you are selected and choose to take part in the research, MOM may invite you to participate in user testing or interviews to gain further insights into your experience. You may choose to opt out of the research at anytime. We will not ask respondents to provide sensitive information (e.g., bank account passwords, Singpass details) in our studies.

For questions about this research, including its purpose, scheduling and participation details, please contact:

Ms Nicole Chew
EY Digital Pte Ltd
Email: nicole.chew@sg.ey.com

For other related matters, you may email us at MOM_Engage@mom.gov.sg