Written Answer to PQ on Publication of Work Injury Compensation Designated Insurer Manual

NOTICE PAPER NO. 2600 OF 2024 FOR THE SITTING ON 28 FEBRUARY 2024
QUESTION NO. 5544 FOR WRITTEN ANSWER

MP: Mr Louis Ng Kok Kwang

To ask the Minister for Manpower whether the “Work Injury Compensation Designated Insurers Manual” specified in the licensing conditions for insurers under the Work Injury Compensation Act can be made public and not just to insurers.

Answer:

The Insurer's Manual issued by the Ministry of Manpower (MOM) contains detailed technical guidelines to assist in processing work injury compensation (WIC) claims, which are specific to designated WIC insurers and not relevant to members of the public. Information that employers and claimants require to understand their responsibilities and eligibility with respect to work injury compensation claims is already available on MOM’s website.