Written Answer to PQ on Median WIC claim processing time

NOTICE PAPER NO. 2635 OF 2024 FOR THE SITTING ON 6 MAR 2024
QUESTION NO. 5627 FOR WRITTEN ANSWER

MP: Mr Louis Ng Kok Kwang

To ask the Minister for Manpower since the implementation of the Work Injury Compensation Act in 2019, what is the median time taken for the validity of a compensation claim to be determined.

Answer:

1. The median time taken for designated Work Injury Compensation (WIC) insurers to process a WIC claim is about six months. The processing time varies depending on the complexity of the case.