Written Answer to PQ on Number of Employment Act complaints received in the past 5 years

NOTICE PAPER NO. 2634 OF 2024 FOR THE SITTING ON 7 MARCH 2024
QUESTION NO. 5626 FOR WRITTEN ANSWER

MP: Mr Louis Ng Kok Kwang

To ask the Minister for Manpower in each year of the past five years (a) how many confidential reports on employment infringements have been made to the Ministry; and (b) what are the top three categories of violations reported to the Ministry.

Answer:

1. In the last five years from 2019 to 2023, an average of about 1,800 Employment Act complaints were made to the Ministry of Manpower (MOM) each year. The top three categories of Employment Act complaints were related to: (i) itemised pay slips and key employment terms not being provided, (ii) salary payment issues and (iii) working hours. Majority of employers rectified these infringements upon MOM’s intervention. Employers who were not able to rectify mainly involved those with salary payment issues due to financial difficulties.