Written Answer to PQ on Introducing services for reset of Singpass at Migrant Workers' Recreation Centres

NOTICE PAPER NO. 3454 OF 2025 FOR THE SITTING ON OR AFTER 21 FEB 2025
QUESTION NO. 6561 FOR WRITTEN ANSWER

MP: Mr Louis Ng Kok Kwang

To ask the Minister for Manpower whether the Ministry will consider working with other Government agencies to introduce services for the reset of Singpass accounts at the migrant workers recreation centres.

Answer:

1. Currently, migrant workers can reset their Singpass accounts in-person at Singpass counters in community centres and ServiceSG centres, or online through the Singpass portal. MOM has additionally put up guides on how to reset Singpass accounts in migrant workers’ native languages on MOM website and in dormitories and recreation centres; and will also be incorporating the guides into the FWMOMCare mobile application.

2. MOM will work with other Government agencies to monitor the demand for such services by migrant workers and explore additional avenues to assist migrant workers if necessary.