Written Answer to PQ on WIC claims with processing time of more than a year

NOTICE PAPER NO. 3483 OF 2025 FOR THE SITTING ON OR AFTER 3 MARCH 2025

QUESTION NO. 6609 FOR WRITTEN ANSWER

NCMP: Ms Hazel Poa

To ask the Minister for Manpower for each of the last five years (a) how many cases under the Work Injury Compensation Act (WICA) have taken more than a year to process; and (b) what percentage of all WICA cases do they represent.

Answer:

1. 96.3% of claims made under the Work Injury Compensation Act (WICA) from 2020 to 2024 were resolved within one year after the claims were filed. The remaining 3.7% took one year or more due to extended time taken for medical treatment or processing of complex cases. The breakdown is provided in Table 1 below.

Table 1: Number of WICA claims from 2020 to 2024