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New Employment Pass Services Centre to Start Operations From 1 July

Foreign manpower

The Ministry of Manpower (MOM) will open a new Employment Pass Services Centre (EPSC) to register and issue new long term pass (LTP) cards to the following groups of long term pass holders on 1 July 2009:

  1. Employment Pass holders
  2. EntrePass holders
  3. Personalised Employment Pass holders
  4. Training Employment Pass holders
  5. Work Holiday Pass holders
  6. Dependant Pass and Long Term Visit Pass holders

2. Existing Pass holders (those listed in 1a to 1f) will be issued with new long term pass cards when their passes are renewed.

3. In July 2008, the Government announced plans to capture fingerprint biometrics and photo-images of all foreigners residing in Singapore on a long term basis. The new LTP cards, with secure biometric features, will be issued to Employment Pass and other LTP holders. Currently Work Permit and S Pass holders are already issued with such cards. Please see Annex A for details of the new long term pass card.

Employment Pass Services Centre (EPSC)

4. The new EPSC will begin operations from 1 July 2009. Details of the EPSC are as follows:

Location: 20 Upper Circular Road, #04-01/02,
The Riverwalk, Singapore 058416.
Please see Annex B for the location map of EPSC.
Operating hours: 8 a.m. to 5.30 p.m. (weekdays)
8 a.m. to 1 p.m. (Saturdays)
* The EPSC is closed on Sundays and public holidays

Registration Procedures

5. Successful Employment Pass and other LTP applicants will be given detailed instructions on the new registration and card issuance process via the In-Principle Approval and Notification letters issued by MOM. New e-services via Employment Pass Online System (EPOL), including an e-appointment system, will be introduced to facilitate the card issuance process.

Closure of MOM Havelock Road counters on Saturdays

6. With the enhancement to MOM's e-services, almost all Work Pass-related transactions can now be done on-line via EPOL and Work Permit Online (WPOL). The vast majority of these transactions are today performed electronically. Most customers will therefore no longer need to come physically to MOM to perform Work Pass related transactions. Issuance of Work Pass cards will be done either at the EPSC or the existing Work Pass Services Centre at Tanjong Pagar Complex. These two centres are open on Saturdays. Hence, from 1 July 2009, MOM counters at its Havelock Road premises will be closed on Saturdays. The Havelock Road counters will remain open on Mondays to Fridays, 8.00 a.m. to 5.30 p.m. To find out about the types of MOM Work Pass services available online, customers can access our website.

Further details

7. More information on the new LTP cards and the EPSC is also available at MOM's website.