Enhanced Primary Care Plan brings healthcare closer to migrant workers while lowering or maintaining costs for almost all employers

The Ministry of Manpower (MOM) has appointed four Anchor Operators (AOs) to deliver the enhanced Primary Care Plan (PCP) for migrant workers from 1 April 2027¹. The enhanced PCP will bring clinics closer to migrant workers, provide an affordable and standardised co-payment of $5 per consultation for physical clinic consultation and telemedicine services to encourage timely access to care, lower or maintain same annual capitation rates for almost all employers, and offer new enrolment and appointment-booking systems for greater convenience.

Background on PCP

2. Since its introduction in 2022, the PCP has provided migrant workers with affordable and accessible primary healthcare with over 96% of workers expressing satisfaction with the services provided by their AOs, and 92% of migrant workers reporting that medical care was accessible and convenient.²

3. Building on this strong foundation, MOM has enhanced the PCP, after consultations with stakeholders, to make primary healthcare even more accessible for migrant workers, strengthen service delivery and keep costs affordable for employers.

Appointment of Anchor Operators

4. To deliver the enhanced PCP, MOM has appointed four AOs to provide primary healthcare services for five years from 1 April 2027. The appointed operators are:

5. The AOs for the East, West and North Zones were selected through a Request for Proposal, and were assessed based on cost, the strength of their clinic networks, service capabilities and operational processes to meet the healthcare needs of migrant workers. St Andrew’s Mission Hospital, a non-governmental organisation, will operate the South zone under its existing philanthropy-led partnership with MOM.

Continued affordability for employers

6. Under this new contract, the revised annual capitation rates will range from $97 to $113 per worker per year, compared to the current rate of $108 to $138. This translates to almost all employers paying the same or lower annual PCP capitation rates for their workers.

7. The lower capitation rates are enabled by consolidating the six PCP geographical zones to four larger zones, streamlining clinic operations and ensuring service hours are aligned to workers’ healthcare needs and utilisation patterns. Increasing the duration of the AO contract period would also allow AOs to amortise costs over a longer timeframe. These geographical zones group migrant workers based on where they live, with each zone served by an AO to provide primary healthcare services to workers in that area. By managing larger service areas, AOs can achieve greater economies of scale and operational efficiencies, thus keeping costs more affordable for employers.

Improved accessibility and strengthening continuity of care for workers

8. In addition to the lower annual capitation rates, the enhanced PCP will bring primary healthcare services closer to migrant workers, with most workers having access to a PCP clinic within 2km of where they live compared to 3km today. Shorter travel distances will make it easier for workers to seek medical attention early when they are unwell.

9. Co-payments for physical clinic consultations and telemedicine services will be affordable and standardised at $5 per consultation³  , allowing migrant workers to seek care when they need to. This takes into account the higher costs of delivering telemedicine services while ensuring that consultation co-payments remain affordable for migrant workers.

Improved convenience and flexibility for employers and workers

10. For employers, MOM will introduce a PCP Enrolment Portal from 1 April 2027. The portal will provide employers with a centralised online platform to enrol workers more efficiently. Currently, employers navigate different enrolment, dis-enrolment processes and systems administered by different AOs. The new one-stop portal streamlines these administrative processes and provides a dashboard for employers to track workers’ PCP status across zones and AOs.

11. To improve the experience for migrant workers, the AOs will enhance their appointment booking systems to allow migrant workers to book, modify or cancel appointments at their assigned PCP clinics in advance. This will reduce waiting times and make it more convenient for migrant workers to access primary healthcare services.

Affordable, accessible and assured primary healthcare

12. Minister of State for Manpower, Mr Dinesh Vasu Dash, said, “The enhancements to the PCP reflect MOM’s commitment to ensuring that migrant workers have access to affordable, accessible and assured primary healthcare, while keeping costs manageable and sustainable for employers. Together with healthcare providers and industry partners, MOM will continue to strengthen healthcare delivery and improve health outcomes for the migrant worker community.”

Annex A: PCP geographical zones from 1 April 2027 onwards

*Information is accurate as at 5 Aug 2026. Locations are based on AOs’ proposals and are subject to further changes

Annex B: Breakdown of Zonal Medical Centres and Partner Clinics by geographical zones and Anchor Operator