Who does this: Pass holder or authorised representative
To update your EntrePass details after incorporating your company with ACRA, submit a request and upload your company’s latest ACRA business profile.
Update company's name or paid-up capital
Who does this: Pass holder or authorised representative
Once you have updated your company’s particulars with
ACRA, your records will be automatically updated in EP eService by the next Monday. You don’t need to update MOM separately.
If you need to perform transactions with us urgently, you can update your company’s name or paid-up capital.
Update your company's turnover
Who does this: Pass holder or authorised representative
You must provide your company’s turnover information for the past 3 years before you can apply for or renew a pass in EP eService.
| If you are an |
You can |
| Employer with an EP eService account |
Provide the information in EP eService > Work Passes > Quick Menu > Manage organisation profile.
Note: You cannot ask an employment agent to provide the information for you.
|
| Employment agent helping a client who does not have an EP eService account to provide the information |
Submit a request. |
If your company meets any of the following criteria, you can select ‘No’ under the relevant ‘Turnover Available’ field:
- Does not have the turnover ready for the latest year
- Is newly opened
- Is a non-profit organisation
Who does this: Pass holder or authorised representative
To update your company address, log in to EP eService. This will ensure that you continue to receive important messages and correspondences from us.
Who does this: Pass holder or authorised representative
You do not need to inform us immediately. Instead, you can indicate the change in salary when you renew your EntrePass.
Dependant privileges for EntrePass holders are subject to business spending instead of pass holder’s salary.
Who does this: Pass holder or authorised representative
To update a pass holder's occupation:
- Submit a request.
- Choose the closest match to the new occupation in the drop down list.
- (For some occupations) You need to upload support letter from the respective professional bodies.
We will email you the outcome within 3 weeks.
Who does this: Pass holder
You need to update us within 5 days of changes to the residential address or mobile number. Otherwise, you may be penalised.
How to update:
- (For address updates) Ensure that the new address meets the relevant housing requirements.
- Log in to EP eService to update the address or mobile number. The update is immediate.
- Print the acknowledgement page and keep a copy of it.
Who does this: Pass holder
Changes to passport number and expiry date
You can update your passport number and expiry date instantly using EP eService. Written requests to update these two details will no longer be accepted.
If you wish to clear immigration using the automated gates at local checkpoints, you can do so 4 working days after making the update.
Changes to other particulars
Submit your request online, together with the required supporting documents.
| Personal particulars |
Supporting documents |
| Name |
- Passport
- Documents to verify the change in name, such as deed poll or marriage certificates
|
| Nationality/Citizenship |
|
| Date of birth |
- Passport
- Birth certificate showing date of birth, country/region of birth and country/region of origin
|
| Marital status |
- Passport
- Documents to show the change in marital status, such as marriage certificate or divorce papers
|
| Sex |
|
| Country/Region of birth or origin |
- Passport
- Birth certificate showing date of birth, country/region of birth and country/region of origin
|
| Malaysian ID details |
- Passport
- Front and back copy of your Malaysian identity card
|
Your request will be processed within 7 working days. We will email you the outcome.