Best practices and tips on how to identify and report fake “MOM” websites, phone and email scams.
Scams could be in the form of unexpected phone calls or emails claiming to be from MOM. They may also ask for money, sensitive or confidential personal information.
These scam phone calls come from:
- An overseas number. MOM does not make calls from overseas.
- Instant Messaging apps. The profile photo of such fake accounts may show a picture of the Ministry of Manpower's logo or MOM officer.
- A spoofed '+' number, even if it's '+65' it does not mean it's from Singapore.
Learn how to identify scams
You may be able to spot some of these signs and avoid being a victim:
- The caller or sender is unable to identify themselves properly.
- You are not expecting an SMS, call or email from MOM.
- You are not aware of the transaction or interaction which is being referenced during the correspondence or conversation.
Useful resources to help you spot scams
How to check if the call or email is from MOM
We may contact workers and employers via:
- Voice and video calls on employment, well-being or housing related issues.
- Email using an email address with the MOM domain, or using PostmanSG.
We will not ask for bank transfers, personal details, bank account and credit card details, or One-Time Passwords (OTPs) over the phone or email. Do not click on URLs in unsolicited emails or text messages.
Check what you have received is from MOM before you provide any information.
To check, you can:
How to identify fake "MOM" websites or phishing eServices
The official MOM website is at https://www.mom.gov.sg. This is where we make available MOM-related information and eServices that enable you to perform your transactions with us safely and securely.
Fake websites may try to look official and mimic the official MOM websiteShow
Fake websites may try to look official and mimic the official MOM website
The following are examples of some fake websites that we found:
Fake websites have similar but different URLs
Official MOM websites and eServices' URLs will always contain ".mom.gov.sg". For example:
- "https://www.mom.gov.sg"
- "https://services.mom.gov.sg"
- "https://wponline.mom.gov.sg"
Some fake websites that we found are:
- "http://www.mom-sg.org"
- "http://mom-gov.com"
- "http://ministryofmanpower.net"
- "http://wponlinemomgov.sg.com"
These looked very similar to our official URL, but do not have ".mom.gov.sg".
Some may even try to embed ".mom.gov.sg" into their URLs but their domain name won't end with ".mom.gov.sg". Here're some examples:
- "http://www.mom.gov.sg@211.239.150.170"
- "http://www.mom.gov.sg.official.com.net"
These are fakes as their domain names don't end with ".mom.gov.sg".
How to report fake "MOM" websites, phone scams or email scams
Call the anti-scam helpline at 1800 722 6688 (airtime charges apply for mobile calls to 1800 service lines) if you notice:
- Any calls or emails that you suspect to be scams.
- Any websites that you suspect to be fake versions of the official MOM website.
If you are a victim of a scam and have incurred monetary loss, loss of personal information, or discovered that your online account has been hacked or compromised, file a police report immediately:
- Police hotline at 1800 255 0000. Note that airtime charges apply for mobile calls to 1800 service lines.
- I-Witness eService.
- At any nearest Neighbourhood Police Centre or Post.