If your employment agency is under any of the Comprehensive Licences, key appointment holders and employment agency personnel doing EA work must get the Certificate of Employment Intermediaries.
What is the CEI
The Certificate of Employment Intermediaries (CEI) aims to equip employment agency (EA) personnel with knowledge of employment laws and regulations.
This ensures that EA personnel understand their obligations under the law and are able to advise their clients of their rights and responsibilities.
For more information on the CEI, read the related questions on CEI.
Who needs to be certified
The CEI requirement applies to employment agencies with any of the following licences:
- Comprehensive Licence (All)
- Comprehensive Licence (Local)
- Comprehensive Licence (non-MDW)
It is required for:
- All key appointment holders, regardless whether they perform EA work.
- All EA personnel doing EA work.
- Other personnel holding the following positions:
Position |
For ACRA entity |
Director or Managing Director |
Company (ROC) |
Owner |
Business (ROB) – Sole Proprietorship or Partnership |
Partner |
Limited Liability Partnership (LLP) |
General partner |
Limited Partnership (LP) |
Once you obtain the CEI, your records in the EA Personnel Search will be updated within 7 working days.
Who doesn't need to be certified
- EA personnel not performing EA work
- EAs with a Select Licence
When to get certified
Each key appointment holder and EA personnel must attain the CEI by this timeframe:
Position |
Timeframe |
Key appointment holder |
Before registration. |
Other EA personnel doing EA work |
Before registration or within 1 month of registration. Candidates who do not get the CEI within the time will have their registration revoked. |
Other personnel |
Before applying for licence. |
Which CEI course to take
There are two main types of CEI courses:
- CEI (KAH) for key appointment holders (KAH) and other personnel.
- CEI (Basic) for other EA personnel performing EA work.
If you work for an EA whose licence does not permit it to place foreign employees, you can opt to attend the CEI (KAH) and CEI (Basic) courses without the Employment of Foreign Manpower (EFMA) and Immigration Act (IA) modules.
CEI (KAH)
The CEI (KAH) course for key appointment holders covers key legislation such as the Employment Act, Employment of Foreign Manpower Act (EFMA), and Companies Act.
Course |
For KAHs working for EAs holding |
Duration |
Certificate awarded |
CEI (KAH) |
Comprehensive Licence (All) |
40 hrs |
Certificate of Attendance CEI (KAH) |
CEI (KAH) – non MDW |
Comprehensive Licence (non MDW) |
32 hrs |
Certificate of Attendance CEI (KAH) – non MDW |
CEI (KAH) – without EFMA |
Comprehensive Licence (Local) |
24 hrs |
Certificate of Attendance CEI (KAH) – excluding EFMA |
CEI (KAH)
Time taken: 2 hours
Section |
Number of questions |
Type of questions |
Topics |
A |
45 |
MCQ |
- Employment Agencies Regulatory Framework (EARF)
- Employment of Foreign Manpower Act (EFMA)
|
B |
30 |
MCQ |
- Contract Law
- Competition Act
- Employment Act
- Work Injury Compensation Act (WICA)
- Immigration Act (IA)
- Central Provident Fund Act (CPFA)
- TAFEP / Fair Consideration Framework
- Prevention of Human Trafficking Act (PHTA)
- Personal Data Protection Act (PDPA)
|
C |
5 |
MCQ – Case Study |
- Employment of Foreign Manpower Act (EFMA)
- Employment Act
- Employment Agencies Regulatory Framework (EARF)
|
CEI (KAH) – non-MDW
Time taken: 2 hours
Section |
Number of questions |
Type of questions |
Topics |
A |
45 |
MCQ |
- Employment Agencies Regulatory Framework (EARF)
- Employment of Foreign Manpower Act (EFMA)
|
B |
30 |
MCQ |
- Contract Law
- Competition Act
- Employment Act
- Work Injury Compensation Act (WICA)
- Immigration Act (IA)
- Central Provident Fund Act (CPFA)
- TAFEP / Fair Consideration Framework
- Prevention of Human Trafficking Act (PHTA)
- Personal Data Protection Act (PDPA)
|
C |
5 |
MCQ – Case Study |
- Employment of Foreign Manpower Act (EFMA)
- Employment Act
- Employment Agencies Regulatory Framework (EARF)
|
CEI (KAH) - without EFMA
Time taken: 1 hour and 45 mins
Section |
Number of questions |
Type of questions |
Topics |
A |
33 |
MCQ |
- Employment Agencies Regulatory Framework (EARF)
|
B |
25 |
MCQ |
- Contract Law
- Competition Act
- Employment Act
- Work Injury Competition Act (WICA)
- Central Provident Fund Act (CPFA)
- TAFEP / Fair Consideration Framework
- Personal Data Protection Act (PDPA)
|
C |
5 |
MCQ – Case Study |
- Employment Act
- Employment Agencies Regulatory Framework (EARF)
|
CEI (Basic)
The CEI (Basic) course for other EA personnel covers only the key legislation relevant to their work.
Course |
For other EA personnel working for EAs holding |
Duration |
Certificate awarded |
CEI (Basic) |
Comprehensive Licence (All) |
36 hours |
Certificate of Attendance CEI (Basic) |
CEI (Basic) – non MDW |
Comprehensive Licence (non MDW) |
28 hours |
Certificate of Attendance CEI (Basic) - non MDW |
CEI (Basic) – without EFMA |
Comprehensive Licence (Local) |
20 hours |
Certificate of Attendance CEI (Basic) - without EFMA |
CEI (Basic)
Time taken: 1 hour and 15 mins
Section |
Number of questions |
Type of questions |
Topics |
A |
30 |
MCQ |
- Employment Agencies Regulatory Framework (EARF)
- Employment of Foreign Manpower Act (EFMA)
|
B |
15 |
MCQ |
- Employment Act
- Work Injury Compensation Act (WICA)
- Immigration Act (IA)
- Central Provident Fund Act (CPFA)
- TAFEP / Fair Consideration Framework
- Prevention of Human Trafficking Act (PHTA)
- Personal Data Protection Act (PDPA)
|
C |
5 |
MCQ – Case Study |
- Employment of Foreign Manpower Act (EFMA)
- Employment Act
- Employment Agencies Regulatory Framework (EARF)
|
CEI (Basic) - non-MDW
Time taken: 1 hour and 15 mins
Section |
Number of questions |
Type of questions |
Topics |
A |
30 |
MCQ |
- Employment Agencies Regulatory Framework (EARF)
- Employment of Foreign Manpower Act (EFMA)
|
B |
15 |
MCQ |
- Employment Act
- Work Injury Compensation Act (WICA)
- Immigration Act (IA)
- Central Provident Fund Act (CPFA)
- TAFEP / Fair Consideration Framework
- Prevention of Human Trafficking Act (PHTA)
- Personal Data Protection Act (PDPA)
|
C |
5 |
MCQ – Case Study |
- Employment of Foreign Manpower Act (EFMA)
- Employment Act
- Employment Agencies Regulatory Framework (EARF)
|
CEI (Basic) - without EFMA
Time taken: 1 hour
Section |
Number of questions |
Type of questions |
Topics |
A |
22 |
MCQ |
- Employment Agencies Regulatory Framework (EARF)
|
B |
11 |
MCQ |
- Employment Act
- Work Injury Compensation Act (WICA)
- Central Provident Fund Act (CPFA)
- TAFEP / Fair Consideration Framework
- Personal Data Protection Act (PDPA)
|
C |
5 |
MCQ – Case Study |
- Employment Act
- Employment Agencies Regulatory Framework (EARF)
|
Course structure
There are 6 courses:
- CEI (KAH)
- CEI (Basic)
- CEI (KAH) – non-MDW
- CEI (Basic) – non-MDW
- CEI (KAH) – without EFMA
- CEI (Basic) – without EFMA
Each course comprises 1 to 4 of the following modules:
General
- Employment Agencies Regulatory Framework
- Employment Act
- Work Injury Compensation Act
- Contract Law
- TAFEP & Fair Consideration Framework
- Personal Data Protection Act
- Prevention of Human Trafficking Act
- Central Provident Fund Act
Migrant worker
- Employment Agencies Regulatory Framework
- Employment of Foreign Manpower Act
- Immigration Act
Migrant domestic worker
- Employment Agencies Regulatory Framework
- Employment of Foreign Manpower Act
- Immigration Act
Key appointment holder
- Business Organisations
- Competition Act
- Employment Agencies Regulatory Framework
Courses
Course |
Licence type |
Modules |
CEI (KAH) |
CL (All) |
General + MW + MDW + KAH |
CEI (Basic) |
CL (All) |
General + MW + MDW |
CEI (KAH) – non-MDW |
CL (non-MDW) |
General + MW + KAH |
CEI (Basic) – non-MDW |
CL (non-MDW) |
General + MW |
CEI (KAH) – without EFMA |
CL (locals) |
General + KAH |
CEI (Basic) – without EFMA |
CL (locals) |
General |
New student
If you’re a new student, you must attend all relevant modules that you have selected.
If you are getting CEI (KAH) non MDW, and is attending the course for the first time, you must complete all 3 modules: General, MW and KAH.
Attended CEI (Basic) before
If you have attended a CEI (Basic) course before, and you wish to upgrade to become a key appointment holder (KAH), you only need to go for the KAH module.
This allows you to select the relevant modules that you need. You won’t need to attend the full course again.
Where to take the course
You can register for the CEI directly with the following training providers:
Course fees and subsidies
You can contact the appointed training providers, or contact SkillsFuture at 6785 5785, to check if the course is eligible for subsidy.
The fees (inclusive of GST) for the various courses are as follows:
Course fees by courses
Course |
Absolute Kinetics Consultancy |
Grace Management & Consultancy Services |
CEI (KAH) |
$539.55 |
$620.69 |
CEI (Basic) |
$443.63 |
$504.63 |
CEI (KAH) – non-MDW |
$443.63 |
$519.77 |
CEI (Basic) – non-MDW |
$347.71 |
$403.70 |
CEI (KAH) – without EFMA |
$347.71 |
$398.66 |
CEI (Basic) – without EFMA |
$251.79 |
$282.59 |
Course fees by modules
Module |
Absolute Kinetics Consultancy |
Grace Management & Consultancy Services |
General |
$251.79 |
$282.59 |
Migrant worker |
$95.92 |
$121.11 |
Migrant domestic worker |
$95.92 |
$100.93 |
Key appointment holder |
$95.92 |
$116.06 |
Taking the CEI test
First time taking test
If this is your first time taking the CEI test, it is optional for you to attend the CEI course.
Re-taking a test
However, if you failed your first test, you must attend the course before you can re-take the test.
After attending the course, you can re-take the corresponding test. There is no limit to the number of re-takes. You can re-take without taking the course again.
You can also take another CEI test that has the same modules as the CEI course.
You have attended the Basic course, which consists of General, MW and MDW modules.
You can take and re-take the CEI tests for Basic non-MDW, which consists of General and MW modules.
Test providers
To take the test, register directly with the test provider:
Test provider |
NTUC Learning Hub Pte Ltd |
Test fee |
$163.50 (inclusive of GST) for each of the following tests:
- CEI (KAH)
- CEI (Basic)
- CEI (KAH) – non-MDW
- CEI (Basic) – non-MDW
- CEI (KAH) – without EFMA
- CEI (Basic) – without EFMA
|
Subsidy |
Not applicable for test types |
Address |
NTUC Trade Union House
73 Bras Basah Road
#02-01
Singapore 189556 |
Contact |
exam@ntuclearninghub.com
6336 5482
|