Industrial Relations Online (IROL) for Trade Unions and Platform Work Associations

You can:

• Request for conciliation assistance on industrial matters.
• File a claim for recognition on an employer or platform operator
• Seek advisory or informal consultation on employment and industrial matters.

To log in, you need:

• CorpPass. Apply for a CorpPass account if you don't have one.
• Your CorpPass admin or sub-admin must assign your CorpPass account:
  1. Log in to CorpPass.
  2. Go to the eService Access tab.
  3. Choose EmPOWER as one of your company's eServices.
  4. Assign EmPOWER eService to your CorpPass account.

For conciliation assistance, you must provide:

• Type of conciliation assistance required.
• Contact details of company or platform operator.
• Contact details of trade union or platform work association
• Brief description of dispute.
• Number of employees or platform workers affected.

For conciliation assistance involving limited representation of employees in managerial and executive positions (Section 30E dispute) and appeal on behalf of a union member’s dismissal under Section 35(3), you must provide:

• Contact details of company and union.
• Details of union member and his employment details. You should include union member's employment contract if relevant.
• Brief description of the dispute.

For filing a claim for recognition on an employer or platform operator, you must provide:

• Name, UEN number and address of company or platform operator, of which the trade union or platform work association is making a claim for recognition.
• Name and contact details of trade union or platform work association, and company or platform operator representative.
• A copy of Form A for trade unions or Form A for platform work associations.

1. Log in to your CorpPass account.
2. Go to the Assigned eServices tab. You should see EmPOWER listed as one of your assigned eServices.

If EmPOWER is not listed as one of your assigned eServices, please ask your CorpPass admin or sub-admin to assign the eService to you.