Onboard centre

Male non-Malaysian Work Permit holders in the Construction, Marine shipyard and Process (CMP) sectors and holding an in-principle approval (IPA) will undergo the Onboard programme.

From 1 July 2024, employers and employment agencies will be required to book Onboard slots and make upfront payment using the Onboard Booking System (OBS). You will need to assign OBS to your Corppass account to access it.

For more details on how to use the OBS, please refer to the OBS user guide.

Onboard programme

A newly-arrived Work Permit holder must attend the Onboard programme at the Onboard centre if all the criteria below are met:

Male non-Malaysian
Holds an in-principle approval (IPA)
In the Construction, Marine shipyard or Process (CMP) sector

Please ensure that your worker has obtained the pre-entry housing check approval before securing an Onboard slot. Your worker must complete the Onboard programme to avoid disruptions to your work pass transactions.

At a glance

When to attend	Immediately upon your worker's arrival in Singapore and on the date of confirmed Onboard slot. The programme lasts 3 days.
Where is it	Onboard@Sengkang West 20A Seletar West Road 1, Singapore 798991 See detailed directions
Fees and payment	Fees include the cost of services, food and accommodation at the Onboard centre. Fees and services are subject to change based on prevailing requirements. You can instantly secure Onboard bookings with upfront payment through the OBS. Learn more about fees and payment.

Book an Onboard slot

Book an Onboard slot via the OBS.

Onboard bookings will be checked to ensure that your worker's pre-entry housing check has been approved by MOM. Otherwise, your bookings may be cancelled, and your company can be debarred from hiring foreign workers.

Prepare for your worker's check-in

You need to make the following preparations for your worker who is scheduled to check in to the Onboard centre.

Ensure he has the required documents and items

Ensure that your worker carries with him the following before he checks in to the Onboard centre:

Pre-entry housing check approval letter from MOM
IPA letter - employee's copy (full set)
Printout of Onboard booking confirmation email
Documentary proof of vaccination (if any)
A working smartphone to download essential mobile applications. Your worker will receive a free mobile phone SIM card at the Onboard centre. You may check with him for his new phone number

Arrange transport from the airport

You must arrange for your own transport to send your worker directly from the airport to the Onboard centre on the same day as his confirmed Onboard slot.

At the Onboard centre

Your worker will undergo the Onboard programme for 3 days.

From 1 January 2025, the Antigen Rapid Test (ART) for COVID-19 will no longer be mandatory.

MOM may adjust the number of days and activities for the Onboard programme to meet prevailing needs. For example, during public health emergencies or pandemics, MOM may introduce appropriate diagnostic tests to detect infectious diseases and manage public health risk.

Find out what will take place on each day:

Your worker will attend a full day Settling-in Programme.

You will receive an email from our Onboard centre representative. Pick up your worker at the time stated in the email.

The driver picking up your worker will need to show a copy of the email for verification.

Late check-outs will incur additional charges billed to your company.

A worker who has completed the Settling-in Programme at our Onboard centre is not required to attend the same programme with the Migrant Workers’ Centre (Recreation Club @ Soon Lee).

After leaving the Onboard centre

After your worker has checked out from the Onboard centre, you must follow up with the requirements below:

You should receive your worker's complete medical examination report by email from our appointed medical service provider within 3 working days after check-out.

Some medical reports may take longer if there are results that require further review.

The report will clearly indicate whether your worker is certified fit for work.

If you did not receive the report, check the "junk mail" folder in your email. If your worker's report is not ready and his IPA is expiring, you can request to extend the IPA.

For any clarifications, contact the medical service provider directly at:

Medical service provider	Operating hours
Fullerton Healthcare Group 9088 7391 (WhatsApp only) mwoc.sk@fullertonhealth.com	Monday to Sunday 9.00am to 4.00pm

If your worker is required to be covered under the Primary Care Plan (PCP), the medical examination cost is already covered under the Onboard centre fees and will be excluded from the PCP price for the first year.

You need to arrange for a follow-up medical examination for your worker if there are abnormal findings (except colour vision).

A referral memo will be attached to the medical examination report.

You need to:

Download and print the undertaking letter provided in the email.
Acknowledge the medical condition.
Send your worker for his follow-up examination at the medical centre or designated clinics you have bought a Primary Care Plan with.

You are strongly encouraged to book his appointment within the recommended date on the referral memo, or latest within 3 months of the initial medical examination.

Sign the undertaking letter.
Submit the undertaking letter.

Fees and payment for Onboard programme

The fee for 3 days 2 nights stay in the Onboard centre is $330.06. Additional charges may incur after check out if your worker's vaccination records are ingested.

Employers and employment agencies must book Onboard slots and make upfront payments for onboard slots using the credit or debit card that you have registered in OBS.

From 20 December 2024, the payment method for workers who checked in to Onboard centre on or before 30 June 2024 will progressively move from PaySG to OBS.

For those who are affected, an email will be sent to inform you to login to OBS to pay the overdue payments. Please note that PaySG payment links are no longer available.

All outstanding fees must be paid before you are allowed to make new bookings.

Onboard centre

Onboard programme

At a glance

Book an Onboard slot

Prepare for your worker's check-in

At the Onboard centre

Day 1: Check-inShow

Day 2: Medical examination and vaccination checkShow

Day 3: Settling-in Programme and check-outShow

After leaving the Onboard centre

Receive your worker's medical examination resultsShow

(If required) Arrange for a follow-up medical examinationShow

Get your worker's Work Permit issued within 14 daysShow

Fees and payment for Onboard programme

Information and Services

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