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  • When to appeal
  • Who can appeal
  • Submit an appeal

    • Appeal against a rejected S Pass application

    You have 3 months to appeal an unsuccessful S Pass application, but you should do so only if you can address the reasons for rejection.

    We have tightened the criteria for the S Pass to raise the overall quality of our foreign workforce. Unfortunately, not every application will be successful.

    You can check the rejection advisory in EP eService to view the reasons for rejection and advice on what to do next. If you applied manually, check the rejection letter.

    When to appeal

    You should only appeal if you can address the issues in your rejection advisory. There will be no change in the outcome unless there is new information in the appeal.

    To help you make your decision:

    • Use the Self­-Assessment Tool (SAT) to get an idea of whether the applicant qualifies
    • Check the rejection advisory for the steps you need to take

    You need to submit your appeal within 3 months of getting the rejection. If you miss this time period, you will have to submit a new application.

    Who can appeal

    Only the employer or the authorised third party who submitted the application can make enquiries or appeals. We will not entertain enquiries or appeals from the candidate, or anyone else.

    Submit an appeal

    When: Within 3 months of rejection

    You can make an appeal through EP eService.

    After making your appeal, you can log in to EP eService to:

    • Check the status of your appeal.
    • Print the outcome letter.

    We will not be able to discuss appeal matters in person due to the high volume of appeals.

    How long it takes

    85% of appeals are processed within 6 weeks. You can always log in to EP eService to check your appeal status.